Center for Cultural Competence in Health Care

The Center for Cultural Competence in Health Care (CCCHC) started as a medical interpretation program in 2007. WCM-Q in partnership with HMC Medical Education Department have initially established the Medical Interpretation Program to provide WCM-Q medical students with interpretation services during their clinical training. In April 2009, under the leadership of Dean Sheikh, the medical interpretation team has expanded the program’s role to include cultural competence education since WCM-Q mission aims to prepare medical students to provide world-class, culturally appropriate healthcare.

Vision and Mission

The center is committed to inspire culturally competent and patient-centered approach in healthcare providers to achieve equity and eliminate healthcare disparities. Its mission is to raise awareness and enhance skills of healthcare professionals to function effectively in a highly diverse environment.

Work Scope

The CCCHC is part of the Division of Global and Public Health and guided by WCM-Q shared values and triple scope mission.

Education

The CCCHC provides training in the following domains: Offering various formats of Cultural Competence training e.g. courses, workshops and symposiums to medical students, residents and other healthcare professionals. The training framework is developed on the basis of the Accreditation Council for Graduate Medical Education’s six competencies and the five TACCT domains, which was developed by and is available from the Association of American Medical Colleges:

  1. Cultural competence rationale, context, and definition;
  2. Key aspects of cultural competence;
  3. Understanding the impact of stereotyping on medical decision-making;
  4. Health disparities and factors influencing health;
  5. Cross-cultural clinical skills.

In addition to the above, the training is customized to accommodate not only Qatar’s unique cultural norms and diversity but also to train students to develop global competencies i.e. to be able to work anywhere, to easily adapt and handle different cultural situations.

Medical Interpreter Certificate

The center is licensed by Cross Cultural Health Care Program, Seattle, USA to provide Bridging the Gap training i.e. a 40 hours training to prepare qualified bilingual individuals to work as Medical Interpreters. CCCHC conducted their first two trainings to the public in October and December 2012. Two training courses will be conducted as below for 2016:

  • Saturdays, April 30, May 7, 14, 21 and 28, 2016
  • Saturdays, November 5, 12, 19, 26 and December 3, 2016 (TBC)

For further information please email: mse2002@qatar-med.cornell.edu or haa2012@qatar-med.cornell.edu

Research

Since 2010 CCCHC is participating in a research project funded by Qatar National Research Fund (NPRP.08-530-3-116) titled: Providing Culturally Appropriate Health-care Services in Qatar: Development of a multilingual Patient Cultural Assessment of Quality Instrument.

Community Outreach

CCCHC maintains collaborative relationships with different social associations, cultural groups and community leaders.