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WEILL CORNELL MEDICINE-QATAR

 

Bridging The Gap Medical Interpreters Training

November 4, 11, 18, 25 and December 2, 2023

Schedule


Bridging The Gap Medical Interpreters Training is a five day activity.

Registration
  • Sign-in
Introduction, Course Outline and Pre Test
  • Recognize the scope of medical interpreter profession and responsibility
  • Identify gaps in knowledge, stength and areas to improve
Speaker:
Ms. Maha Elnashar
Roles of Medical Interpreters
  • Identify the primary purpose of an interpreter
  • Indicate four barriers to communication when language discordance occurs in healthcare settings
  • Explain the main roles of medical interpreters
  • Differentiate between medical interpreting and other types of interpreting
  • Describe the incremental intervention of medical interpreters in the healthcare setting
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Codes of Ethics for Interpreters in Health Care
  • Identify seven common values found in the three main codes of ethics for interpreters in healthcare
  • Apply the code of ethics when making decisions about complicated real-life situations
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Lunch
HIPAA Orientation session
  • Recognize basic medical interpreters' relevant regulations, such as Health Insurance Potability and Accountability Act (HIPAA)
  • Identify medical interpreters' role in protecting patients’ information 
  • Identify some resources of information about confidentiality
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Modes of Interpreting
  • Explain the four modes of interpreting
  • Select an appropriate role of the medical interpreter in different situations in healthcare settings
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
Conduit Role
  • List the specific four guidelines of the conduit role
  • Identify the purpose of using first-person speech when interpreting in healthcare settings
  • Differentiate between literal and accurate interpretation
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Introduction to Medical Terminology
  • Identify the origin of medical terminology
  • Identify common roots, prefixes, and suffixes in medical terminology 
  • Recognize various strategies to learn medical terminology
  • Recognize some tools and resources to learn medical terminology
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Quiz & Review
  • Distinguish the main roles of medical interpreters, modes of interpreting, and the MI code of ethics. 
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Registration
  • Sign-in
Basic Medical Terminology for Medical Interpreters
  • Identify the main parts of the cardiovascular, digestive and endocrine systems
  • Recognize the main functions of the cardiovascular, digestive and endocrine systems
  • Identify the main health problems of the cardiovascular, digestive and endocrine systems
  • Identify the main procedures of the cardiovascular, digestive and endocrine systems
  • Recognize the specialists who take care for the cardiovascular, digestive and endocrine systems
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Clarifying Role
  • Identify circumstances that require intervention
  • List some guidelines to follow when intervening
  • Assess the accuracy of the communicated messages between the two main parties who do not speak the same language
  • Explain strategies to clarify words/phrases that have no linguistic equivalence in one of the interpreted languages
  • Appraise phrases with symbolic meaning, and use strategies to check understanding
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Lunch
Clarifying Role (continued)
  • Recognize and adjust the terminology register during interpreting in healthcare
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Managing the Flow of the Interpreted Session
  • Identify the main points to be included in the pre-session with healthcare providers and patients
  • Demonstrate a pre-session with healthcare providers and patients
  • Identify three types of positioning interpreters, and describe the advantages and disadvantages of each position
  • Recognize six strategies to facilitate the flow of an interpreted encounter
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Memory Development
  • Identify techniques to improve short-term memory
  • Practice memory development
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
Memory Development (continued)
  • Identify techniques to improve short-term memory
  • Practice memory development
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Sight Translation
  • Differentiate between appropriate and inappropriate requests for sight translation
  • Demonstrate sight translation of some patients’ education documents
  • Explain how to respond to inappropriate sight translation requests
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Quiz & Review
  • Recognize some of the medical terminology
  • Identify some of the critical situations in healthcare settings and language barriers
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Registration
  • Sign-in
Basic Medical Terminology for Medical Interpreters
  • Identify the main parts of the musculoskeletal, nervous, and respiratory systems
  • Recognize the main functions of the musculoskeletal, nervous, and respiratory systems
  • List the main health problems of the musculoskeletal, nervous, and respiratory systems
  • Identify the main procedures of the musculoskeletal, nervous, and respiratory system
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Introduction to Culture
  • Define culture in general terms
  • Discuss the impact of culture on the medical interpretation process
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Lunch
Medical Terminology Quiz
  • Indentify medical terms register (high/low)
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Cultural Bumps
  • Define cultural bumps
  • Identify some cultural bumps
  • Examine cross-cultural situations using the concept of the cultural relativity process
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
The Culture of Biomedicine
  • Explain the effect of biomedical culture on healthcare providers’ decisions
  • Discuss the cross-cultural issues between Western biomedical culture and patients’ different cultures
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
The Cultural Broker Role
  • Differentiate between the content-based cultural barriers and the process-based cultural barriers
  • List the steps of the culture broker role
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Quiz & Review
  • Assess their knowledge and skills development in the above-discussed topics
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Registration
  • Sign-in
Basic Medical Terminology for Medical Interpreters
  • Identify the main parts of the skin, urinary tract, female reproductive and male reproductive systems
  • Recognize the main functions of the skin, urinary tract, female reproductive and male reproductive systems
  • Identify the main health problems of the skin, urinary tract, female reproductive and male reproductive systems
  • Identify the main procedures of the skin, urinary tract, female reproductive and male reproductive systems
  • Recognize the specialist who care for the skin, urinary tract, female reproductive and male reproductive systems
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Revision Activities
  • Discuss the profession of medical interpreters and their role and code of ethics
  • Identify the knowledge and skills required for medical interpreters
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Lunch
The US Healthcare System & Qatar Healthcare System
  • Identify some of the factors that shape the US healthcare system
  • Identify some of the factors that shape the Qatar healthcare system
  • List different types of providers, facilities, and settings that interpreters may encounter
  • Recognize some of the USA laws that affect language access in healthcare
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
The Role of the Advocate
  • Discuss the arguments about the medical interpreters' advocate role
  • Identify some situations when advocacy is not appropriate
  • Explain the process of effective advocacy through specific guidelines
  • Assess the need for advocacy in some situations to decide whether to advocate or not 
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
The Role of the Advocate
  • Discuss the arguments about the medical interpreters' advocate role
  • Identify some situations when advocacy is not appropriate
  • Explain the process of effective advocacy through specific guidelines
  • Assess the need for advocacy in some situations to decide whether to advocate or not 
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
Medical Terminology Revision
  • Identify the main anatomical parts of the human body, main health problems, medical procedures and medical specialists
  • Differentiate between medical procedures and medical conditions
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Effective Advocacy
  • Identify communication styles
  • List some of the rudiments of effective communication skills
  • Explain some guidelines for effective advocacy
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Quiz & Review
  • Assess knowledge and skills development in the above-discussed topics.
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Registration
  • Sign-in
Medical Terminology (Revision)
  • List some of the anatomical human body systems
  • Recognize the physiological functions of some of the human body organs
  • Identify some of the common diseases of the human body
  • Identify common procedures in a healthcare setting
  • Identify some specialties in healthcare professionals
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Professional Conduct and Self-Care
  • Differentiate between professional and nonprofessional conduct, as well as conduct that may be considered professional in some situations but not in others
  • Identify strategies for self-care during and outside of interpreting sessions
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Telephone and Video Remote Interpreting
  • Identify different types of interpreting in healthcare, e.g. telephonic, video remote
  • List the benefits and challenges of the remote interpreting
  • Differentiate between effective and ineffective remote interpreting
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Resources for Professional Growth
  • Recognize areas for professional growth
  • Identify a variety of resources for professional development
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Lunch
Cultures Day & Participants Presentations
  • Identify cultural diversity
  • Demonstrate their culture using different tools, e.g. powerpoint presentations and videos
  • Recognize similarities and differences between cultures 
  • Demonstrate teamwork and presentation skills
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
Parking Lot Topics and Conclusion
  • Discuss some common challenges in medical interpretation
  • Identify some sensitive situations when applying the Medical Interpreters Code of Ethics
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Final Test
  • Demonstrate understanding of the professional conduct and general practice of medical interpretation
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim