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WEILL CORNELL MEDICINE-QATAR

 

Bridging The Gap Medical Interpreters Training

February 26, March 5, 12, 19 & 26, 2022

Schedule


Bridging The Gap Medical Interpreters Training is a five day activity.

Registration
  • Sign-in
Introduction
  • Ground Rules & Logistics
Speaker:
Ms. Maha Elnashar
Course Outline
  • Recognize the scope of medical interpreter profession and responsibility
Speaker:
Ms. Maha Elnashar
Pre-test
  • Assess participant’s prior knowledge and skills
Speaker:
Ms. Maha Elnashar
Roles of Medical Interpreters
  • Identify the basic purpose of an interpreter
  • Identify four barriers to communication when language discordance occurs in healthcare settings
  • Explain the main roles of medical interpreters
  • Differentiate between medical interpreting and other types of interpreting
  • Describe the incremental intervention
Speaker:
Ms. Maha Elnashar
Codes of Ethics for Interpreters in Health Care
  • Identify seven common values found in the three main codes of ethics for interpreters in healthcare
  • Refer to the code of ethics when making decisions about difficult or complicated real-life situations
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
HIPAA Orientation session
  • Recognize basic medical interpreters relevant regulations, such as HIPAA
  • Identify medical interpreters' role in protecting patients’ information 
  • Identify some resources of information about confidentiality
Speaker:
Ms. Maha Elnashar
Modes of Interpreting
  • Explain the four modes of interpreting
  • Select an appropriate role of medical interpreter in different situations in healthcare settings
Speaker:
Ms. Maha Elnashar
Prayer and Break
Conduit Role
  • List the specific four guidelines of the conduit role
  • Identify the purpose of using first person speech when interpreting in healthcare settings
  • Differentiate between literal and accurate interpretation
Speaker:
Ms. Maha Elnashar
Introduction to Medical Terminology
  • Identify the origin of medical terminology
  • Identify common roots, prefixes, and suffixes in medical terminology 
  • Recognize various strategies to learn medical terminology
  • Recognize some tools and resources to learn medical terminology
Speaker:
Ms. Huda Abdelrahim
Quiz & Review
  • Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
  • Sign-in
Basic Medical Terminology for Medical Interpreters
  • Identify the main parts of the cardiovascular system, digestive system and endocrine system
  • Recognize the main functions of the cardiovascular system, digestive system and endocrine system
  • Identify the main health problems of the cardiovascular system, digestive system and endocrine system
  • Identify the main procedures of the cardiovascular system, digestive system and endocrine system
  • Recognize the specialists who take care of the cardiovascular system, digestive system and endocrine system
Speaker:
Ms. Huda Abdelrahim
Clarifying Role
  • Identify circumstances that require intervention
  • List some guidelines to follow when intervening
  • Assess the accuracy of the communicated messages between the two main parties who do not speak the same language
  • Explain strategies to clarify words/phrases that have no linguistic equivalence in one of the interpreted languages
  • Clarify phrases with symbolic meaning, and use strategies to check understanding
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
Clarifying Role (continued)
  • Recognize and adjust the terminology register during interpreting in healthcare
Speaker:
Ms. Maha Elnashar
Managing the Flow of the Interpreted Session
  • Identify the main points to be included in the pre-session with healthcare providers and patients
  • Demonstrate a pre-session with healthcare providers and patients
  • Identify three types of positioning interpreters, and describe the advantages and disadvantages of each position
  • Recognize six strategies to facilitate the flow of an interpreted encounter
Speaker:
Ms. Maha Elnashar
Memory Development
  • Identify techniques to improve short-term memory
Speaker:
Ms. Maha Elnashar
Prayer and Break
Memory Development (continued)
  • Identify techniques to improve short-term memory
Speaker:
Ms. Maha Elnashar
Sight Translation
  • Differentiate between appropriate and inappropriate requests for sight translation
  • Demonstrate sight translation of some patients’ education documents
  • Explain how to respond to inappropriate sight translation requests
Speaker:
Ms. Maha Elnashar
Quiz & Review
  • Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
  • Sign-in
Medical Terminology
  • Identify the main parts of the musculoskeletal system, nervous system, and respiratory system
  • Recognize the main functions of the musculoskeletal system, nervous system, and respiratory system
  • Identify the main health problems of the musculoskeletal system, nervous system, and respiratory system
  • Identify the main procedures of the musculoskeletal system, nervous system, and respiratory system
  • Recognize the specialists who take care of the musculoskeletal system, nervous system, and respiratory system
Speaker:
Ms. Huda Abdelrahim
Introduction to Culture
  • Define culture in general terms
  • Discuss the impact of culture in the medical interpretation process
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
Medical Terminology Quiz
  • Review medical terminology
Speaker:
Ms. Huda Abdelrahim
Cultural Bumps
  • Define cultural bumps
  • Identify some cultural bumps
  • Facilitate cross-cultural situations using the concept of cultural relativity process
Speaker:
Ms. Maha Elnashar
Prayer and Break
The Culture of Biomedicine
  • Explain the effect of biomedical culture on healthcare providers’ decisions
  • Discuss the cross-cultural issues between Western biomedical culture and patients’ different cultures
Speaker:
Ms. Maha Elnashar
The Cultural Broker Role
  • Differentiate between the content-based cultural barriers and the process-based cultural barriers
  • List the steps of the culture broker role
Speaker:
Ms. Maha Elnashar
Quiz & Review
  • Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
  • Sign-in
Medical Terminology
  • Identify the main parts of the skin system, urinary tract system, female reproductive system and male reproductive system
  • Recognize the main functions of the skin system, urinary tract system, female reproductive system and male reproductive system
  • Identify the main health problems of the skin system, urinary tract system, female reproductive system and male reproductive system
  • Identify the main procedures of the skin system, urinary tract system, female reproductive system and male reproductive system
  • Recognize the specialists who take care of the skin system, urinary tract system, female reproductive system and male reproductive system
Speaker:
Ms. Huda Abdelrahim
Revision Activities
  • Review lessons 1-12
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
The US Healthcare System & Qatar Healthcare System
  • Identify some of the factors that shape the USA healthcare system
  • Identify some of the factors that shape the Qatar healthcare system
  • List different types of providers, facilities, and settings that interpreters may encounter
  • Recognize some of the USA laws that affect language access in healthcare
Speaker:
Ms. Huda Abdelrahim
Defining the Role of the Advocate
  • Define advocacy
  • Discuss the arguments about the medical interpreters' role of advocacy
  • Identify some situations when advocacy is not appropriate
  • Explain the process of effective advocacy through specific guidelines
  • Assess the need of advocacy in some situations to take decisions about to advocate or not to advocate
Speaker:
Ms. Maha Elnashar
Defining the Role of the Advocate
  • Define advocacy
  • Discuss the arguments about the medical interpreters' role of advocacy
  • Identify some situations when advocacy is not appropriate
  • Explain the process of effective advocacy through specific guidelines
  • Assess the need of advocacy in some situations to take decisions about to advocate or not to advocate
Speaker:
Ms. Maha Elnashar
Prayer and Break
Medical Terminology Revision Game
  • Review medical terminology lessons
Speaker:
Ms. Huda Abdelrahim
Effective Advocacy
  • Identify communication styles
  • List some of the rudiments of effective communication skills
  • Explain some guidelines of effective advocacy
Speaker:
Ms. Maha Elnashar
Quiz & Review
  • Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
  • Sign-in
Medical Terminology Revision
  • Review medical terminology lessons
Speaker:
Ms. Huda Abdelrahim
Professional Conduct and Self-Care
  • Differentiate between professional and nonprofessional conduct, as well as conduct that may be considered professional in some situations, but not in others
  • Identify strategies for self-care during and outside of interpreting sessions
Speaker:
Ms. Maha Elnashar
Telephone and Video Remote Interpreting
  • Identify different types of interpreting in healthcare, e.g. telephonic, video remote
  • List the benefits and challenges of the remote interpreting
  • Differentiate between effective and ineffective remote interpreting
Speaker:
Ms. Huda Abdelrahim
Resources for Professional Growth
  • Recognize areas of professional growth
  • Identify a variety of resources for professional development
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
Cultures Day & Participants Presentations
  • Identify cultural diversity
  • Show own culture using different tools,e.g. Power Point presentations, videos, lectures 
  • Recognize similarities and differencesbetween cultures 
  • Demonstrate teamwork and presentation skills
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
Conclude, Parking Lot Topics
  • Discuss challenges in medical interpretation
  • Identify some sensitive situations when applying the Medical Interpreters Code of Ethics
Speaker:
Ms. Maha Elnashar
Final Test
  • Demonstrate understanding of the professional conduct and general practice of medical interpretation
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim