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WEILL CORNELL MEDICINE-QATAR
Bridging The Gap Medical Interpreters Training
February 26, March 5, 12, 19 & 26, 2022
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Schedule
Schedule
Bridging The Gap Medical Interpreters Training is a five day activity
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Introduction
Ground Rules & Logistics
Speaker:
Ms. Maha Elnashar
Course Outline
Recognize the scope of medical interpreter profession and responsibility
Speaker:
Ms. Maha Elnashar
Pre-test
Assess participant’s prior knowledge and skills
Speaker:
Ms. Maha Elnashar
Roles of Medical Interpreters
Identify the basic purpose of an interpreter
Identify four barriers to communication when language discordance occurs in healthcare settings
Explain the main roles of medical interpreters
Differentiate between medical interpreting and other types of interpreting
Describe the incremental intervention
Speaker:
Ms. Maha Elnashar
Codes of Ethics for Interpreters in Health Care
Identify seven common values found in the three main codes of ethics for interpreters in healthcare
Refer to the code of ethics when making decisions about difficult or complicated real-life situations
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
HIPAA Orientation session
Recognize basic medical interpreters relevant regulations, such as HIPAA
Identify medical interpreters' role in protecting patients’ information
Identify some resources of information about confidentiality
Speaker:
Ms. Maha Elnashar
Modes of Interpreting
Explain the four modes of interpreting
Select an appropriate role of medical interpreter in different situations in healthcare settings
Speaker:
Ms. Maha Elnashar
Prayer and Break
Conduit Role
List the specific four guidelines of the conduit role
Identify the purpose of using first person speech when interpreting in healthcare settings
Differentiate between literal and accurate interpretation
Speaker:
Ms. Maha Elnashar
Introduction to Medical Terminology
Identify the origin of medical terminology
Identify common roots, prefixes, and suffixes in medical terminology
Recognize various strategies to learn medical terminology
Recognize some tools and resources to learn medical terminology
Speaker:
Ms. Huda Abdelrahim
Quiz & Review
Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
Sign-in
Basic Medical Terminology for Medical Interpreters
Identify the main parts of the cardiovascular system, digestive system and endocrine system
Recognize the main functions of the cardiovascular system, digestive system and endocrine system
Identify the main health problems of the cardiovascular system, digestive system and endocrine system
Identify the main procedures of the cardiovascular system, digestive system and endocrine system
Recognize the specialists who take care of the cardiovascular system, digestive system and endocrine system
Speaker:
Ms. Huda Abdelrahim
Clarifying Role
Identify circumstances that require intervention
List some guidelines to follow when intervening
Assess the accuracy of the communicated messages between the two main parties who do not speak the same language
Explain strategies to clarify words/phrases that have no linguistic equivalence in one of the interpreted languages
Clarify phrases with symbolic meaning, and use strategies to check understanding
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
Clarifying Role (continued)
Recognize and adjust the terminology register during interpreting in healthcare
Speaker:
Ms. Maha Elnashar
Managing the Flow of the Interpreted Session
Identify the main points to be included in the pre-session with healthcare providers and patients
Demonstrate a pre-session with healthcare providers and patients
Identify three types of positioning interpreters, and describe the advantages and disadvantages of each position
Recognize six strategies to facilitate the flow of an interpreted encounter
Speaker:
Ms. Maha Elnashar
Memory Development
Identify techniques to improve short-term memory
Speaker:
Ms. Maha Elnashar
Prayer and Break
Memory Development (continued)
Identify techniques to improve short-term memory
Speaker:
Ms. Maha Elnashar
Sight Translation
Differentiate between appropriate and inappropriate requests for sight translation
Demonstrate sight translation of some patients’ education documents
Explain how to respond to inappropriate sight translation requests
Speaker:
Ms. Maha Elnashar
Quiz & Review
Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
Sign-in
Medical Terminology
Identify the main parts of the musculoskeletal system, nervous system, and respiratory system
Recognize the main functions of the musculoskeletal system, nervous system, and respiratory system
Identify the main health problems of the musculoskeletal system, nervous system, and respiratory system
Identify the main procedures of the musculoskeletal system, nervous system, and respiratory system
Recognize the specialists who take care of the musculoskeletal system, nervous system, and respiratory system
Speaker:
Ms. Huda Abdelrahim
Introduction to Culture
Define culture in general terms
Discuss the impact of culture in the medical interpretation process
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
Medical Terminology Quiz
Review medical terminology
Speaker:
Ms. Huda Abdelrahim
Cultural Bumps
Define cultural bumps
Identify some cultural bumps
Facilitate cross-cultural situations using the concept of cultural relativity process
Speaker:
Ms. Maha Elnashar
Prayer and Break
The Culture of Biomedicine
Explain the effect of biomedical culture on healthcare providers’ decisions
Discuss the cross-cultural issues between Western biomedical culture and patients’ different cultures
Speaker:
Ms. Maha Elnashar
The Cultural Broker Role
Differentiate between the content-based cultural barriers and the process-based cultural barriers
List the steps of the culture broker role
Speaker:
Ms. Maha Elnashar
Quiz & Review
Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
Sign-in
Medical Terminology
Identify the main parts of the skin system, urinary tract system, female reproductive system and male reproductive system
Recognize the main functions of the skin system, urinary tract system, female reproductive system and male reproductive system
Identify the main health problems of the skin system, urinary tract system, female reproductive system and male reproductive system
Identify the main procedures of the skin system, urinary tract system, female reproductive system and male reproductive system
Recognize the specialists who take care of the skin system, urinary tract system, female reproductive system and male reproductive system
Speaker:
Ms. Huda Abdelrahim
Revision Activities
Review lessons 1-12
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
The US Healthcare System & Qatar Healthcare System
Identify some of the factors that shape the USA healthcare system
Identify some of the factors that shape the Qatar healthcare system
List different types of providers, facilities, and settings that interpreters may encounter
Recognize some of the USA laws that affect language access in healthcare
Speaker:
Ms. Huda Abdelrahim
Defining the Role of the Advocate
Define advocacy
Discuss the arguments about the medical interpreters' role of advocacy
Identify some situations when advocacy is not appropriate
Explain the process of effective advocacy through specific guidelines
Assess the need of advocacy in some situations to take decisions about to advocate or not to advocate
Speaker:
Ms. Maha Elnashar
Defining the Role of the Advocate
Define advocacy
Discuss the arguments about the medical interpreters' role of advocacy
Identify some situations when advocacy is not appropriate
Explain the process of effective advocacy through specific guidelines
Assess the need of advocacy in some situations to take decisions about to advocate or not to advocate
Speaker:
Ms. Maha Elnashar
Prayer and Break
Medical Terminology Revision Game
Review medical terminology lessons
Speaker:
Ms. Huda Abdelrahim
Effective Advocacy
Identify communication styles
List some of the rudiments of effective communication skills
Explain some guidelines of effective advocacy
Speaker:
Ms. Maha Elnashar
Quiz & Review
Summarize and review all the objectives of the day
Speaker:
Ms. Maha Elnashar
Registration
Sign-in
Medical Terminology Revision
Review medical terminology lessons
Speaker:
Ms. Huda Abdelrahim
Professional Conduct and Self-Care
Differentiate between professional and nonprofessional conduct, as well as conduct that may be considered professional in some situations, but not in others
Identify strategies for self-care during and outside of interpreting sessions
Speaker:
Ms. Maha Elnashar
Telephone and Video Remote Interpreting
Identify different types of interpreting in healthcare, e.g. telephonic, video remote
List the benefits and challenges of the remote interpreting
Differentiate between effective and ineffective remote interpreting
Speaker:
Ms. Huda Abdelrahim
Resources for Professional Growth
Recognize areas of professional growth
Identify a variety of resources for professional development
Speaker:
Ms. Maha Elnashar
Prayer and Lunch
Cultures Day & Participants Presentations
Identify cultural diversity
Show own culture using different tools,e.g. Power Point presentations, videos, lectures
Recognize similarities and differencesbetween cultures
Demonstrate teamwork and presentation skills
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim
Prayer and Break
Conclude, Parking Lot Topics
Discuss challeng
es in medical interpretation
Identify some sensitive situations when applying the Medical Interpreters Code of Ethics
Speaker:
Ms. Maha Elnashar
Final Test
Demonstrate understanding of the professional conduct and general practice of
medical interpretation
Speakers:
Ms. Maha Elnashar
Ms. Huda Abdelrahim