Setup Apple Mail on iOS

This guide is good for the current release of Apple iOS and can be used for iOS running on an iPhone or an iPad.

If an existing Microsoft Exchange account exists on the device, delete the existing account.

  1. Go to Settings > Mail, Contacts, Calendars.
  2. The Accounts screen opens. Tap the Exchange account.
  3. Scroll down and tap Delete Account.

Once the account has been deleted, follow the steps below to add the new Exchange account:

  1. Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange
  2. In Email Field > Enter WCM-Q Email Address (i.e. cwid@qatar-med.cornell.edu)
  3. In Password Field > Enter WCM-Q Password
  4. In Description Field > Enter WCM-Q Email Address
  5. Tap Next
  6. Turn On the button for Mail, Contacts, Calendars, Reminders, Notes
  7. Press Save

If you have any problems with this process, please contact the Help Desk for assistance.